Tired of SprintPCS dropping your calls? Want a little credit on your phone bill?
Found this out a couple of years ago and was reminded of it recently. I called the Sprint PCS representative one time and told them that I had a couple of dropped calls. She said that I could get credit for those calls. This is what you can do when you get a dropped call (or anytime, actually):
* Call *2 on your SprintPCS phone (calls customer solutions)
* When greeted by “Claire” (their automated customer service system) and asked what you need help with, simply say “Credit for a Dropped Call”
* Sprint will then credit your account 1 minute of airtime at the highest local rate, usually $0.50
The rep says that “this was permissible for up to 20 times per billing cycle.” Do the math and you will see that it will save you $10.00 per bill. Additionally, if you have a family share plan you can repeat this for each line, saving you an additional $10.00 per line during each billing cycle. One rep stated that even she “does this every month, regardless of whether or not she has had 20 dropped calls. It saves [her] $10.00 per month!” If I were to calculate all the dropped calls that I’ve had in all my years that I have had Sprint, I couldn’t even break even by doing this …
Anyway, for those who have Sprint, enjoy!
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